Frequently Asked Questions:
What is your order processing time?
We cut, package and ship orders within 3-5 business days. Please note during the holiday season or immediately following a large sale this may extend to 10 business days but we do everything in our power to get your fabrics to you within 5 days. Because the sooner you have your fabric, the sooner you can make all the things!
Do you Combine Shipping?
Yes! We will combine shipping on any orders placed within 3 business days of one another. If your orders are more than 3 days apart please email us to check to see if we can combine for you, at firstname.lastname@example.org.
Do you refund shipping overages?
Absolutely! Sometimes the online shipping calculator makes mistakes and we will refund overages when we package and ship your order.
How many yards of fabric fit into each shipping rate?
USPS First Class Mail ($4.50): Roughly 1 yard of fabric and a combination of a variety of notions
Padded Flat Rate Envelope ($7.25): About 4 Yards (3 yards for French terry, Scuba, Sweater and other thicker fabrics)
Medium Flat Rate Box Equivalence ($12.95): 8-10 yards (unless fabrics are thicker)
Large Flat Rate Box Equivalence: ($17.95) 11+ yards
For domestic orders over 15 lbs we cap your shipping at $30 (for up to 50 lbs of fabric) ! Great incentive to add all those pretties to your cart and get the maximum benefit of this shipping. *Excludes Shipping to PO boxes
Do you offer local pick-up?
Not at this time but we are hoping to offer this in the future.
Do you offer International Shipping?
Yes! Although international shipping will always be more costly than domestic rates, we are happy to offer it at-cost. Please email us at email@example.com to get an international quote. Any special deals which include shipping in the purchase price will incur additional charges if shipping international.
(These are flat rate equivalent estimates)
Medium Flat Rate Box $44.00
Large Flat Rate Box $64.00
Australia & New Zealand
If you ever have a question about anything on our site or in regards to your order, please feel free to reach out to us via email at firstname.lastname@example.org.