Frequently Asked Questions:
Are your fabrics sold by the yard or half yard?
All of our fabrics are sold by the yard unless otherwise stated in the listing title. For example, some of our listings may be for Last Cuts, which would be for the stated yardage in the title.
What is your order processing time?
UPDATED: ANY ORDERS PLACED AFTER 03/21/2020 WILL BE PROCESSED ONCE THE GOVERNOR OF CALIFORNIA ALLOWS US TO REOPEN WITH OUR STAFF. ROLLS OF ELASTIC ARE THE ONLY ITEM WE WILL BE PROCESS IN THE MEANTIME TO HELP WITH MASK PRODUCTION.
We cut, package, and ship orders within 3-5 business days. Please note during the holiday season or immediately following a large sale, this may extend to 10 business days. We do everything in our power to get your fabrics to you within 5 days. Because the sooner you have your fabric, the sooner you can make all the things!
Do you Combine Shipping?
Yes! We will combine shipping on any orders placed within 3 business days of one another. If your orders are more than 3 days apart, please email us to check to see if we can combine for you at firstname.lastname@example.org. Combined shipping overages will be refunded in the form of a Boho Giftcard.
Do you Refund Shipping Overages?
Absolutely! Shipping overages will be refunded in the form of a Boho Giftcard.
Can I cancel my order?
As long as your shipping label has not been created, you are more than welcome to cancel your order. Cancellations will be refunded the order costs less a 5% Fee.
How many yards of fabric fit into each shipping rate?
USPS First Class Mail ($5.50): Roughly 1 yard of fabric and a combination of a variety of notions
Padded Flat Rate Envelope ($7.95): About 4 Yards (3 yards for French terry, Scuba, Sweater and other thicker fabrics)
Regional A Box: ($10.80): About 5-6 Yards of Fabric (unless thicker fabrics such as FT, Sweater, Scuba, Etc.)
Medium Flat Rate Box Equivalence ($13.50): 8-12 yards (unless fabrics are thicker)
Large Flat Rate Box Equivalence: ($17.95) 14+ yards
Orders Between 10-15lbs ($23.95): This service is usually shipped via UPS Ground.
For domestic orders over 15 lbs, we cap your shipping at $32 (for up to 40 lbs of fabric) ! Great incentive to add all those pretties to your cart and get the maximum benefit of this shipping. This applies to a single order. Multiple orders wishing to be combined will be charged actual shipping costs. We will still refund any applicable shipping overages in a Boho Fabrics Giftcard. *Excludes Shipping to PO Boxes, Alaska, Hawaii & Puerto Rico. Shipping overages will be invoiced to customers for packages being shipped to those regions.
What is your Return Policy?
Due to the nature of online shopping, we understand that sometimes a piece of fabric might not work for the project you intended. We are happy to accept returns on any item within 14 days of the customer receiving the item. Fabrics must not be cut or washed to receive a refund. Please note that shipping costs are non-refundable as this is a cost incurred and not refunded to us by the carriers.
We recommend obtaining tracking for any returns you send as well as sending us an email so that we can be on alert for the package (and to process your return faster!)
Please send returns to:
Boho Fabrics LLC
9235 Trade Place
San Diego, CA 92126
For any issues with quality or damaged fabric, please send an email to email@example.com so that we can work on a resolution for you.
Do you offer local pickup?
Yes, by appointment only. Please send an email to firstname.lastname@example.org to arrange pickup. Shipping will be refunded from your order once orders are picked up.
Do you offer International Shipping?
Yes! Although international shipping will always be more costly than domestic rates, we are happy to offer it at-cost. Please email us at email@example.com to get an international quote. Any special deals which include shipping in the purchase price will incur additional charges if shipping international.
(These are flat-rate equivalent estimates)
Medium Flat Rate Box $44.00
Large Flat Rate Box $64.00
Australia & New Zealand
If you ever have a question, please feel free to reach out to us via email at firstname.lastname@example.org.